Shipping and Tracking

Retrofigure provides FREE INTERNATIONAL SHIPPING sent via EMS. 


Locating your tracking status

Use the EMS global tracking page with your ID: or USPS for the United States, Parcel Force for the United Kingdom, DHL for Germany and Canada Post for Canada.


US/EU/UK/Canada arrival times

  • USA: between 3-7 days
  • Europe and the United Kingdom: between 2-6 days
  • Canada: between 4-8 days

For more information on delivery times, please click here.

Please also check the local carrier website for any service alerts that could disrupt prompt delivery time of your items.


Full list of countries and estimated delivery times

 Country Delivery time (estimate)
USA (all areas) 3-7 days
Germany 2-6 days
France 2-6 days
United Kingdom 2-6 days
Italy 2-6 days
Spain 2-6 days
Canada 4-8 days
Mexico up to 11 days
Australia 4-8 days
New Zealand 5-10 days
United Arab Emirates up to 10 days
Hong Kong up to 5 days
Singapore up to 5 days
Japan 2-5 days
Scandinavia (Sweden, Finland, Denmark, Norway) 4-9 days
Netherlands 3-7 days
Austria 3-7 days
Belgium 3-7 days
Hungary 3-7 days
Switzerland 4-8 days
Ireland 3-7 days
Other Countries Contact us




All figures will be secured in layers of bubble wrap, as well as plenty of other protection to prevent damage to the figure. 



The delivery time estimates mentioned above change occasionally. 

We are not responsible for any delay incurred by a postal company and no refunds can be given for late delivery or missed deadlines / dates. 

If your item is delayed, please contact your delivery company with your tracking ID provided in the order email for more information.